TCO's Toll-Free Service enables your customers to contact you at no expense to them anywhere in the United States, Canada, and many international countries. TCO Network supports Toll-Free Automatic Feature Services as described below:
- Point of Origin Blocking - NPA, NPA-NXX or ten digit calling number may be blocked.
- Point of Origin Routing - Calls may be routed to a particular destination based upon originating NPA, NPA-NXX or ten digit calling number.
- Time of Day Routing - Routes calls to different destinations based upon the time of day and day of the week.
- Day of Year - Routes calls to different locations based upon the day of the year.
- Percent Call Allocation - Calls may be routed to two or more call centers uniformly or on a basis determined by the end user.
- Alternate Routing Profiles - Allows the definition of call routing based upon defined situations such as outages, traffic surges and seasonal traffic patterns.
- Info Digit Screening - Calls may be blocked based upon the type of telephone being used by the caller such as a pay phone.
- Info Digit Routing - Calls may be routed and controlled based upon the calling telephone line type.
- Nationwide directory assistance is provided.
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